Free Delivery Info

Shipment Costs

The delivery is free on orders over 40€.

We use fixed delivery rate with value of 2€ for all the world.


Delivery time

Your order will be shipped as soon as all items are available.

When all items are in stock, orders are shipped the same day or next day depending on the time and method of payment chosen. Otherwise, they will be shipped within the maximum period stated in the articles out of stock.

Orders are processed on the business days of the Portuguese national calendar. Orders processed until 15:30 GMT are usually dispatched on the same day. When processed after this time, they are shipped the next business day.

 

After the order is shipped, to order to arrive at your door, it is usually necessary to:

 

Continental Portugal: 1 business day

Madeira: up to 5 business days

Azores: 7-11 business days

European Community countries: up to 7 working days

Countries outside the European Community: up to 15 working days

Brazil: 10-22 business days

Delivery times can be extended in periods of great flow of objects, as is the case of holiday periods and Christmas.

Situations of retention of orders at customs for inspection may delay delivery.

 

 
International Customers

Miss Babbler is governed by the legislation and marketing authorizations in force in Portugal and is not responsible for shipments of articles that are not authorized to be marketed at the place of delivery. In these cases:

If the shipment is made via Portuguese Post Office and automatically returns, for reasons of non-authorization of the goods in the country of destination, upon receipt of the order returned in our store, we refund the value of the products deducted from any Portuguese customs fees Applied in the form of a discount voucher.

For reasons of customs action, in some destinations of exception is only posed the possibility of opting or not for the return. It is automatically carried out and the cost borne by our client.

Although infrequent, in specific cases, the customer may have to go to the nearest post office to pick up the order.

 

Tracking

Once we have shipped your order, you will receive by email the tracking number that will allow you to track the delivery status.
 

 

Safe

All shipments are covered by insurance against loss.

In the event that your order is lost, Miss Babbler refunds the entire order or makes a second shipment at no additional cost.

 

The order can only be considered as lost after confirmation by the transport company.